COOKIE POLICY

We use cookies to elevate your user experience and the quality of our site and service. We respect the privacy rights of our online visitors and are committed to protecting the information we collect from you.

Please be aware that restricting cookies will impact your user experience and may prevent you from using parts of our website. If you are having trouble using our site, it is possible that you did not accept or have configured your browser to block cookies from jamesperse.co.uk.

What are cookies?

Cookies are small text files which are issued to your computer or mobile device when you visit a website and which store and sometimes track information about your use of the site. The cookie will help the website recognise your device the next time you visit. By associating the identification numbers in the cookies with other customer information when for example, you sign in to the site, we then know that the cookie information relates to you. We use the term “cookies” in this policy to refer to all files that collect information in this way.

Why do we use cookies?

We use cookies to improve your shopping experience. For example, cookies allow us to process your orders and payments and to remember your previous visits. They also allow you to store your favourite items in your shopping bag and benefit from additional site functionalities such as language preferences you have set.

Cookies also allow us collect information about how you use the site so that we can provide statistics and evaluate performance of the site and of our third party partners, to improve the quality of our site and service. This information does not include details that can identify you personally. 

What information do we collect?

When registering with James Perse, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home and shipping addresses so that we can process and fulfil your order. We do not store credit card information.

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, and they may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

Our Privacy Policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.

What cookies do we use?

Strictly necessary cookies:

These cookies allow you to use essential features of the site. Examples of our use of such cookies are:

  • Keeping track of what you have in your shopping bag
  • Remembering you when you return to our site
  • Enabling you to navigate to different pages of the site during your browsing session
  • Accessing secure areas of the site, including payment
  • Enabling us to remember what is in your shopping bag if you wish to return on a subsequent browsing visit
  • Enabling us to remember what form information you have entered if you move forward or backwards when signing up or checking out
  • Remembering your preferred language that the site is displayed in

Performance cookies:

These cookies collect information about how you use our website, so that we can elevate your user experience and improve the quality of our site and service. For example, which pages are visited most often, and which pages are not working correctly. These cookies don’t collect information that identifies you personally.

Functionality cookies:

These cookies allow the website to remember choices made by our online visitors (such as your user name, language or the region you are in) and provide enhanced, more personal features to make your online experience unique. The information these cookies collect may be made anonymous and they cannot track your browsing activity on other websites.

Managing your cookie preferences?

The first time you accessed this website, you would have seen a pop-up window which explained that by continuing to access our site you are consenting to our use of cookies.

You can disable cookies by turning them off in your browser. Click here to find further information about cookies and how to manage your cookies settings. Please be aware that restricting cookies will impact your user experience and may prevent you from using parts of our website.

We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.

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