Customer Service

SHIPPING & DELIVERY

 

Shipping Fees & Delivery Services:

Service Rate per order Time frame
Standard Ground $9.95 4-8 days
Rush Air $19.95 2-3 days
Overnight Next Day $29.95 1 day
Extended Air Service
(Alaska/Hawaii/Puerto Rico)
$29.95 2-3 days

Shipping Fees & Delivery Services for Oversized Items (Limited Edition | Longboards | Surfboards):

Service Rate per board Time frame
Standard Ground $200.00 4-8 days
Extended Air Service
(Hawaii)
$450.00 3-4 days

Standard Delivery

Following credit card verification and order processing, you will receive your order within approximately 4-8 days (Monday through Friday). This timeframe does not include weekends or holidays. Please note; our shipping warehouse is located in Los Angeles. If your shipping address is within California, you will generally receive your package within 2-3 days.

Rush Delivery

Orders placed before 2:00 PM EST will arrive within 2-3 days (excluding holidays and weekends); pending credit card authorization and verification.

Overnight Delivery

Orders placed for overnight service before 2:00 PM EST will ship out the day ordered and will arrive the next day (excluding holidays and weekends); pending credit card authorization and verification. Please note, at this time Saturday delivery is not available.

Extended Air Service (Alaska/Hawaii/Puerto Rico)

Following credit card authorization and verification, you will receive your order within approximately 2-3 days (Monday through Friday). This timeframe does not include weekends or holidays.

Saturday Delivery

At this time Saturday delivery service is not available.

Oversized Items (Limited Edition | Longboards | Surfboards)

Oversized shipping rates apply for these items.  Expedited shipping options are not available at this time. 

Shipping Restrictions

At this time we do not offer delivery to PO boxes, APO/FPO or US Territories.

Signature Service

Orders over $1,000 are subject to adult signature upon delivery.