Customer Service


You may choose to return any item that you have purchased online at one of our store locations within 30 days of your order receipt. Simply make sure you bring a copy of your original invoice that was included in your order package. We cannot accept returns without your original invoice. Your return will be exchanged for a James Perse gift card good at any of our James Perse store locations.

At this time we cannot accept store purchases returned to our online returns warehouse.

All Sale Merchandise is Final Sale.
No returns or exchanges.  Previous purchases are not eligible for discount.  Sale items are ineligible for price adjustments.

All Golden Goose Shoes and *Selected DRKSHDW styles are Final Sale.
No returns or exchanges. *Please note, affected styles will be noted on the product detail page.

Limited Edition Products (Skateboards | Longboards) are Final Sale.
No returns or exchanges.