Customer Service


You may choose to return any item that you have purchased online at one of our store locations within 30 calendar days from the date of delivery. Simply bring a copy of your original invoice that was included in your order package. We cannot accept returns without your original invoice. Your return will be exchanged for a James Perse gift card. *Gift Cards can only be redeemed at our James Perse store locations.

At this time, our online returns warehouse cannot accept returns or exchanges of purchases made in James Perse boutiques.

International Store Returns
Online purchases cannot be returned to James Perse international retail store locations.

All Sale Merchandise is Final Sale.
No returns or exchanges.  Previous purchases are not eligible for discount.  Sale items are ineligible for price adjustments.

All Face Covers (Mask and Bandana) are Final Sale.
No returns or exchanges.

Limited Edition Products (Longboards | Surfboards) are Final Sale.
No returns or exchanges.

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