ORDERS | RETURNS

U.S. RETURN POLICY

James Perse accepts online returns of non-sale, unworn/unwashed merchandise with original tags attached within 30 calendar days from the delivery date. All returned items must be in their original packaging, with all related accessories included. Items purchased as part of a gift set must be returned in their complete, original packaging. Individual items from a gift set cannot be returned separately. 

Returns that do not meet these criteria will be declined, and no refund will be issued for these items. Please note that original shipping fees are non-refundable. A return label fee will be deducted from the refund amount to cover the cost of the return shipping. 

Refunds will be issued to the original form of payment method.  If the purchase was made using a gift card in combination with another payment method, the refund will first be applied to the gift card, up to the amount of the card.  Any remaining balance will then be refunded to the other payment method used. 

To initiate an online return, please click here or contact customer service at 866-466-0668

All Sale Merchandise is Final Sale.

No returns or exchanges.  Previous purchases are not eligible for discount.  Sale items are ineligible for price adjustments.

Limited Edition Products (Longboards | Surfboards) are Final Sale.

No returns or exchanges.

All Face Covers (Mask and Bandana) are Final Sale.

No returns or exchanges.