If PayPal was used as your method of payment, we will refund your order according to our policy with the following exceptions:
- If you would like a refund back to your PayPal account, your merchandise must be returned to JamesPerse.com. Once processed, your refund should be posted in your PayPal account within 24 hours of receiving the refund confirmation email.
- In store returns cannot be credited to your PayPal account. Our retail stores will only be able to issue a store credit in the form of a gift card.
- If you need to make an exchange for a different item, color or size, please return your item and simply repurchase it. A credit for standard ground shipping can be provided upon shipment of your new order by calling Customer Assistance at 866 466 0668.